Customer Service
Contact Us
24 Hour Phone Banking:
855-579-6561
Report Lost or Stolen ATM/Debit Cards:
855-579-6561, Press 4
Report Fraud:
806-248-7531
Groom Location:
Phone: 806-248-7531
Fax: 806-248-7931
Groom Mailing Address:
PO Box 577
Groom, TX 79039
Panhandle Loan & Deposit Production Office:
Phone: 806-460-8585
Email Us
Please keep in mind that many banking-related communications are not best suited to e-mail. For example, e-mail messages may not be reviewed by a bank representative immediately. For items needing immediate attention, you should call the bank or stop by in person. And you never want to send sensitive personal and account information like account numbers, Social Security numbers, passwords or PIN numbers via e-mail.
In addition, e-mail messages do not serve as a sufficient means for any requirement imposed on you to provide written notice, and e-mail messages may not be used to place a stop payment on a check, request account transfers, or report lost or stolen banking codes and/or cards.
We are happy to discuss any of your financial needs. Feel free to contact us by filling out the form below, give us a call , or stop by.
Location & Hours
Lobby Hours
Mon-Fri 9am-4pm
Drive Thru Hours
Mon-Fri 9am-5pm
Lobby Hours
Mon-Fri 9am-4pm
Drive Thru Hours
Unavailable, but opening soon.
Administrative Hours
Mon-Fri 9am-5pm
*Disclaimer: The Panhandle and Claude Loan & Deposit Production Offices serve as a point of contact for both borrowers and depositors of State National Bank extending our reach and service to our diversified customer base within the Northern Texas Panhandle region. State National Bank’s operations are conducted daily at the Groom location (806-248-7531).
FAQ
Lost or Stolen Cards?
If your card is lost or stolen, please call 855-579-6561, Press 4. Operators are available 24/7 to cancel your lost or stolen card so no one else can use it to make purchases.
Make a Loan Payment
You can pay down your SNB loan in a variety of ways.
- Set up an Auto Draft
- Visit our Loan Operations Center in Amarillo, TX. Get Directions
- Mail payment to: State National Bank, PO Box 70, Amarillo, TX 79105
Reorder Checks
To order new checks, call us at 806.248.7531 to have a new box of checks mailed to you. If you want custom designer checks, there is an additional charge. Please visit any of our locations to browse a catalog and order the designer checks you want or click here to order checks online:
Routing Number
Your SNB routing numbers can be used to electronically transfer funds.
The SNB routing number is: 111310809
Online Banking
Step 1
- When you are on our homepage, you will see a tab to the far right that says ‘Login’.
- Upon clicking on the Login button, you will see an option for ‘First Time User’.
- Click on ‘First Time User’ and fill in the needed information, hit ‘Submit’, and you will receive an email with your log in credentials.
Step 2
- Upon your first time logging in to Online Banking, you will have the option to change your username and/or password.
- If you have already logged in and want to update your log in credentials, you will press the ‘Options’ tab.
- Then press the ‘Personal’ tab.
- Scroll down to ‘Modify Login Information’ and update your username or password as needed.
eStatements
What are eStatements?
eStatements are electronic bank statements that you can view online. This makes it easy for you to view, download and print your monthly statements.
How do I access my eStatements?
To request or access your eStatements, tap into one of your accounts and select “Documents.”
How many years of eStatements can I view in online banking?
You can access up to 18 months of past bank statements.
Telephone Banking
What is the number for telephone banking?
855-579-6561
Do I have to sign up for telephone banking?
No, just call the number.
Does Telephone Banking have a fee?
No, Telephone Banking is free to use if you have an SNB account.
What are the Hours of Telephone Banking?
SNB Telephone banking is available 24 hours a day, 7 days a week.
What banking functions can I perform on Telephone Banking?
- Check your balance
- Listen to transactions
- Transfer money between SNB accounts
Change of Address
Submit your change of address by contacting us online. This change will be verified by a SNB Customer Care representative via phone.
How do I report Fraud?
Contact us immediately at 806-248-7531 if you notice any suspicious or unusual activity related to any of your State National Bank accounts.
